Présentation

You are eager to upgrade your knowledge & professional skills in tourism management: you will join a programme focused on strategic management (international strategic management, strategic hospitality marketing & sales management, yield management, quality management, sustainable development, intercultural management) as well as on hospitality service operations management.

A comprehensive and multi-disciplinary approach:

A comprehensive programme (management, tourism, language and culture), an academic programme (including research methodology) as well as a business oriented programme (2 training sessions: a 4-month internship in master 1, a 5-month internship in master 2).

An international qualification:

This qualification is designed to meet the growing demand from the hospitality industry for a programme that has an international focus. The programme is fully taught in English in cooperation with our International academic partners and industry partners. Teaching & learning methods are designed to address international issues.

Objectifs

- Students will develop managerial methods, competencies and critical thinking processes through problem identification, personal thinking, rigorous research and decision making

- Students will be trained to join, supervise, lead an international team & work internationally: they will on an every-day basis deal with different cultures and learn how to manage intercultural situations

- Students will complete applied research papers covering international contemporary hospitality issues, including the key areas of strategic destination management, human resource management and service quality management

Conditions d'accès

Entry requirements:

a Bachelor Degree in Tourism Management, Hotel Management, Social Science, Management, Economics or Languages

Admission process:

Please download and fill up the application file on the University website; you will then be invited for a face-to-face interview

The recruitment process: takes place every year from March to July

Droits de scolarité :

TARIFS 2012/2013

• NON BOURSIER : 462,00 €/an
• BOURSIER : 5,00 €/an
• FORMATION CONTINUE : nous consulter pour devis (scolarite.itbs @ listes.univ-angers.fr)

Nombre de crédits ECTS :

Organisation de la formation

MASTER 1 (First Semester)

Internship and / or International exchange program (30 ECTS)

MASTER 1 (Second Semester)

Unit 1 (4 ECTS): Language and communication

French as a Foreign Language

Academic Methodology

Tourism in the European Union

Unit 2 (8 ECTS): Tourism and Hospitality Management I

Strategic Management

Quality Service Management

E & M Tourism

Marketing for Tourism and Hospitality

Unit 3 (8 ECTS): Social studies

Tourists practices

Socio-Economics of Tourism

Sustainable Tourism

International Law

Unit 4 (3 ECTS): Research project

Research Methodology

Applied Research Project

Unit 5 (7 ECTS): Tourism and Hospitality Management II

International Tourism

Project Management

Tourist Product Distribution

Human Resource Management

MASTER 2 (First Semester)

Internship or international exchange program (30 ECTS)

MASTER 2 (Second Semester)

Unit 1 (4 ECTS): Language and communication

French as a Foreign Language

Strategic Communication

Career & Professional Development

Heritage, Culture & Tourism Current Issues

Unit 2 (8 ECTS): Strategic hospitality management

Strategy, case studies

Destination Analysis & Management

Yield Management

Transportation systems

Food & Beverage Management

Unit 3 (8 ECTS): International Studies

International Marketing, case studies

Tourism in Asia

Tourism in Russia and East European Countries

Intercultural Management

Emerging issues in International Tourism

Unit 4 (3 ECTS): Research project

Advanced Research Seminar

Applied Research Project

Unit 5 (7 ECTS): Hospitality Operations Management

Airline Management

Event Management

Luxury Product Branding

Wine studies

Cultural Heritage Management

Cruise line Operations

Insertion professionnelle

Senior level positions in the international hospitality industry (international hotels, airport & transportation services, tour operating, e-tourism, luxury boutiques, consulting).

Contacts

ITBS (IMIS ESTHUA) Campus ANGERS
Tél. : 02 44 68 81 00 - Adresse : 7 allée F. Mitterrand - BP 40455 - 49004 Angers Cedex 01 - Fax : 02 44 68 81 01
scolarite.itbs @ listes.univ-angers.fr (scolarite.itbs @ listes.univ-angers.fr)